350k Privacy Policy & User Data Protection
Your privacy is our priority. This policy transparently explains how 350k collects, uses, and protects your personal information as a user in Malaysia.
1. Information We Collect
When you register or use the 350k platform, we collect various types of information to ensure a smooth, secure, and personalised experience. The information collected includes:
- Account information: Full name, email address, phone number, date of birth, and login credentials provided during registration.
- Payment information: Transaction details in Malaysian Ringgit (RM/MYR), including the payment method used. Full credit card numbers or bank account details are not stored directly by us.
- Device and browser information: IP address, browser type, operating system, device model, and unique device identifiers for security and fraud detection purposes.
- Usage data: Pages visited, session duration, game preferences, and interactions with platform features to enhance the user experience.
- Cookies: Data stored locally on your device to facilitate login, personalise content, and support internal analytics.
2. How We Use Your Information
350k uses the information collected solely for legitimate and specific purposes. Our primary purposes include:
- Processing account registration, login, and user identity verification.
- Facilitating deposit and withdrawal transactions in MYR securely and efficiently.
- Personalising the user experience based on individual preferences and platform usage habits.
- Detecting and preventing fraudulent activity, unauthorised access, and security threats.
- Contacting users regarding account updates, relevant promotions, or service feedback (subject to the communication preferences set by the user).
- Complying with applicable legal and regulatory requirements in Malaysia.
350k will not use your information for any purpose beyond the scope stated here without obtaining your consent first.
3. Cookies & Tracking
The 350k platform uses cookies and similar tracking technologies to enhance the functionality and performance of our services. The cookies we use fall into several categories:
- Essential cookies: Required for core platform operations such as session authentication and login security.
- Performance cookies: Enabling us to analyse usage patterns for continuous improvement.
- Preference cookies: Saving your personal settings such as preferred language and display theme.
You can manage or disable cookies through your browser settings at any time. However, disabling essential cookies may affect certain features on the 350k platform.
4. Data Storage & Security
350k implements comprehensive technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse:
- All data is transmitted using SSL/TLS encryption to keep your information protected in transit.
- Our databases are hosted on servers protected by firewalls and strict access controls.
- User passwords are stored in hashed form and are not readable by our staff.
- Financial information is processed through accredited payment partners that comply with international security standards.
Your information is retained for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable Malaysian law.
5. Information Sharing & User Rights
350k does not sell, rent, or disclose your personal information to third parties for marketing purposes without your explicit consent. Information is only shared in the following limited circumstances:
- To payment service providers that process MYR transactions on our behalf, subject to strict confidentiality agreements.
- To Malaysian legal authorities when required by court order or applicable legislation.
- In situations where disclosure is necessary to protect the rights, safety, or property of 350k or other users.
As a 350k user, you have the following rights regarding your personal information:
- Access rights: Requesting a copy of the personal information we hold about you.
- Right to correction: Updating or correcting information that is inaccurate or out of date.
- Right to erasure: Requesting the deletion of your personal information, subject to applicable legal requirements.
To exercise these rights or if you have any questions about your privacy on the 350k platform, please contact our support team at [email protected]. You may also visit the FAQ for more information, or proceed to the registration to get started with our services.
6. Policy Updates & Contact Us
350k reserves the right to update this Privacy Policy at any time to reflect changes in our service practices, technology, or legal requirements. Users will be notified of any material changes via a prominent notice on the platform or through their registered email.
Your continued use of the 350k platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed.
If you have any concerns, questions, or complaints regarding your privacy or the handling of your personal data, please contact us:
- Support email: [email protected]
- Help page: FAQ
- Account login: Log In
The 350k team is committed to responding to all privacy-related enquiries within a reasonable timeframe and with full transparency.